Shipping policy
Where We Ship
Rulayy ships THCa products across the USA, except to states where THCa shipping is restricted. Below is a detailed list of states where we cannot ship THCa products.
Packaging
To ensure your privacy and security, we use discreet and robust packaging designed to deliver your products safely right to your door.
Processing and Shipping Times
Orders are generally shipped within 3-7 business days from the time they are placed.
Please note: During high-demand periods such as sales or new product launches, processing times may extend by up to an additional 7 business days.
Shipping Compliance
All shipments comply with U.S. hemp laws and include a Certificate of Analysis to confirm that all contents contain less than 0.3% Delta 9 THC, in accordance with state and federal regulations.
Shipping Options
Standard Shipping
Includes a USPS tracking number provided upon dispatch.
Issue Resolution
Should you encounter any issues with your order, please contact us immediately at info@rulayy.com, and we will ensure a prompt resolution.
Restricted States
THCa products are NOT shipped to the following states due to legal restrictions: Hawaii, Idaho, Minnesota, Oregon, Rhode Island, Utah, Alaska, and Vermont.
If your package is marked as delivered but you have not received it, you can file a claim by emailing us at info@rulayy.com with your order number.
*Re-shipment terms apply only when non-delivery is confirmed to be due to factors within our control.